The command will be processed when your device is awakened and connected to the Internet. You will still be able to request an erase, send a message to display and lock your device, or request that a sound be played. Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi network.For more information, read about what to do if your device is lost or stolen. If this is the case, you may no longer be able to locate, display a message on, or erase your iPhone. If you contacted your service provider to report your device lost or stolen before locating your phone, and they deactivated your SIM card or account, this would be expected. Your iPhone’s cellular service has been terminated by your wireless service provider.The command will be received after the device is turned on and regains its Internet connection. You can still play a sound on, send a message to, issue a lock request, or initiate an erase of your iPhone, iPad, or iPod touch. Note that the remaining battery for the device, if it's connected to the Internet, displays in the upper-right corner of the information pane of the selected device. Your device is powered off, such as when the battery has run out.ICloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Macĭevice appears in Find My iPhone, but is offline I recommend the following information from the article named: It sounds like you are unable to find your phone in Find my iPhone at as it tells you the device is offline. I'm just baffled and worried I'll never find this phone. I even unplugged the router incase my internet was the problem but it didn't help. So for some reason it won't connect to my wifi (which it automtically does) or 3g if it's not home. Right when I got to school I figured I left it in my dad's car or at home, but I got home and the app said offline. It was fully charged 4 hours beforeI knew I didnt have it anymore. Usually I can hear the sound of it vibrating but maybe it's on somethin soft I have no idea (I've looked everywhere). I call it and it rings, but its on vibrate. So most likely situation is it's somewhere in my home. I know for a fact it's either at home or (unlikely but this has been an unlikely situation) I dropped it out of the car door right when I got to school and didn't hear the Lifeproof case smacking pavement. I have used it before, but now it says "offline" for the device. I lost my iPhone 4 yesterday, and usually it isn't a problem because I locate it with the iCloud.
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